Kia ora!

Welcome to the Key Performance Indicator (KPI) Programme for the mental health and addiction sector.

Learn more about the Programme.

We’re on a mission to use benchmarking to drive continuous improvement and equitable health outcomes for tāngata whai ora, whānau and communities.



For people delivering adult mental health and addiction services in DHB and NGO settings.

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Child and Youth

For people delivering child and youth mental health and addiction services in DHB and NGO settings.

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For people interested in the continuous improvement of our NGO mental health and addiction services.

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Upcoming events

August 2021


KPI Programme monthly benchmarking breakout

August 12 @ 9:30 am - 10:30 am

Topic: Learning how to interpret data dashboards In this benchmarking breakout participants will have the opportunity to experiment with the KPI Programme’s data dashboards and learn how to ask questions

September 2021


Training for Mārama Real-Time Feedback

September 23 @ 11:00 am - 12:00 pm

        On Thursday 23 September from 11am to 12pm, Mark Smith from Te Pou and Jack Gribben from CBG Health Research are hosting an online training session

October 2021


  The KPI Programme recognises the growing desire for programme contributors to connect face to face.  The date for this face-to-face event is Friday 29 October, and it will be held in Wellington.  Pencil it in your calendars now


Stay up to date with our latest articles and pānui.

Child and Youth wait times data dashboard now live

July 19, 2021

The new mental health and addiction services Wait times indicator is now live on the KPI Programme website.

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Space to think

July 5, 2021

I orea te tuatara ka patu ki waho
A problem is solved by continuing to find solutions.

As the weather gets colder, events across the mental health and addiction sector will warm your heart and provide connections and learnings that inspire continual positive action.

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Reinforcing our ‘why’

June 3, 2021

“Dialogue starts from the courageous willingness to know and be known by others. It is the painstaking and persistent effort to remove all obstacles that obscure our common humanity.”
– Ikeda

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