We’re on a mission to use benchmarking to drive continuous improvement and equitable health outcomes for tāngata whai ora, whānau and communities.
For people delivering adult mental health and addiction services in Te Whatu Ora division and NGO settings.
For people delivering child and youth mental health and addiction services in Te Whatu Ora division and NGO settings.
For people interested in the continuous improvement of our NGO mental health and addiction services.
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By Sharon Necklen, family whānau lead, Emerge Aotearoa. Sharon works nationally but lives in Ōtautahi Christchurch.
Emerge Aotearoa created the role of family whānau lead to respond to the shift in practice models and service delivery frameworks that have evolved over the last decade.
Including the voice of whānau* in their work is an important focus at Equip, a community mental health provider for the wider Auckland region.
For the past two months, the KPI Programme team have been on the road meeting with people who lead, deliver and use services. As a team we would like to extend our sincere gratitude to everyone who has hosted and given us so much manaaki (care) over this time.