Benchmark and get data insights into how mental health and addiction services in Aotearoa New Zealand are serving tāngata whai ora and their whānau.
Explore how long people wait to be seen by mental health and addiction services. Better understand wait time to third in-scope activity, the most probable point for therapeutic intervention to occur.
Track how and when services are involving whānau in their loved one’s service journey.
Understand how connected care is for people using NGO services before, during and after an acute inpatient admission.
View information that includes the frequency and duration of seclusion events in acute inpatient mental health services in Aotearoa New Zealand.
Understand how quickly people are contacted after leaving acute mental health inpatient services.
Explore how many people return to inpatient mental health services within 28 days of being discharged.
from October to December 2025, 21,447 new referrals were made to community and inpatient mental health and addiction services across Aotearoa New Zealand.
of the 21,447 new referrals made between October and December 2025, 80% were seen in the first three weeks.
Wait timesof the 21,447 new referrals made between October and December 2025, 93% were seen in the first eight weeks.
Wait timesbetween October and December 2025, there were 2,468 referrals discharged from acute inpatient wards across Aotearoa New Zealand.
28-day readmissionOf the 2,468 acute inpatient discharges between October and December 2025, 77% were followed up in the community within seven days after discharge.
7-day follow upof the 2,468 acute inpatient discharges between October and December 2025, 14% of them readmitted to the same or another acute inpatient ward within 28 days of discharge.
28 Day readmissionof the 2,468 acute inpatient discharges between October and December 2025, 21% received support from an NGO in the 28 days before, during, or in the eight days after their inpatient stay.
Continuity of carebetween October and December 2025, there were 273 individual seclusion events recorded across Aotearoa New Zealand.
Seclusionof all people supported in community mental health and addiction services between October and December 2025, 43% had whānau involved in their care at least once within that same time period.
Whānau engagement
The KPI Programme launches a new website, making it easier for kaimahi in mental health and addiciton services to benchmark and access indicator dashboards, find resources, and sign up for online and in person events.
May 13
This hui will create a supportive space for kaimahi across NGO and Te Whatu Ora services to share learning, insights and outcomes from running therapeutic groups for adults and whānau.
The HEEADSSS* assessment allows for early identification of mental health, alcohol and other drug (AOD) issues, as well as other information to assist young people in their development.
Link to Just a Thought free mental health support for everyone in Aotearoa. Self-paced online therapy courses that teach you skills and strategies to navigate life’s challenges.
Links to Netsafe's online abuse and harassment webpage and Headspace Invaders, a tool where young people explore real examples, complete interactive activities, and reflect on what they might do in similar situations.
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