Kia ora!

Welcome to the Key Performance Indicator (KPI) Programme for the mental health and addiction sector.

Learn more about the Programme.

We’re on a mission to use benchmarking to drive continuous improvement and equitable health outcomes for tāngata whai ora, whānau and communities.



For people delivering adult mental health and addiction services in DHB and NGO settings.

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Child and Youth

For people delivering child and youth mental health and addiction services in DHB and NGO settings.

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For people interested in the continuous improvement of our NGO mental health and addiction services.

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Upcoming events

September 2021


Training for Mārama Real-Time Feedback

September 23 @ 11:00 am - 12:00 pm

On Thursday 23 September from 11am to 12pm, Mark Smith from Te Pou and Jack Gribben from CBG Health Research are hosting an online training session for Mārama Real-Time Feedback

October 2021


Topic: How do we use data to take practical action to achieve equity? Join the KPI Programme on 14 October to gain critical insights from the Chair of the New


KPI Programme forum – Wellington

October 29 @ 9:30 am - 4:00 pm
Rydges Wellington

Update 27 August 2021: Due to the recent outbreak of COVID-19 Delta variant in the community, the KPI Programme is reviewing options for this in person event in line with


Stay up to date with our latest articles and pānui.

Staying connected through ever changing times

September 6, 2021

Ki te kotahi te kakaho ka whati, Ki te kapuia e kore e whati
Alone we can be broken. Standing together, we are invincible.

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Activating benchmarking for continuous improvement

August 11, 2021

As anticipated, July did not disappoint with more than 90 people from across Aotearoa joining via Zoom for the Child and Youth and Adult stream KPI Programme forums.

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Child and Youth wait times data dashboard now live

July 19, 2021

The new mental health and addiction services Wait times indicator is now live on the KPI Programme website.

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