Kia ora!

Welcome to the Key Performance Indicator (KPI) Programme for the mental health and addiction sector.

Learn more about the Programme.

We’re on a mission to use benchmarking to drive continuous improvement and equitable health outcomes for tāngata whai ora, whānau and communities.



For people delivering adult mental health and addiction services in Te Whatu Ora division and NGO settings.

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Child and Youth

For people delivering child and youth mental health and addiction services in Te Whatu Ora division and NGO settings.

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For people interested in the continuous improvement of our NGO mental health and addiction services.

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Upcoming events

September 2023


Family Connections Leaders Two Day Training in Auckland

September 28 - September 29
Liggins Theatre, Level 1, Building 15, Cornwall Complex, Greenlane Clinical Centre

This training will give participants an understanding of the Family Connections programme and practical skills to deliver the education to whānau.   Date: Thursday 28th September and Friday 29th September


Join us as we use the wait times dashboards to uncover insights and identify areas for service improvement. We will discuss trends and patterns that have been observed and what

October 2023


Information about Te Whatu Ora workforce is collated quarterly by the Health Workforce Information Programme. Te Pou uses this information to estimate the mental health and addiction workforce regionally and


Stay up to date with our latest articles and pānui.

Improving data collection to tell the right stories

June 9, 2023

For the past two months, the KPI Programme team have been on the road meeting with people who lead, deliver and use services. As a team we would like to extend our sincere gratitude to everyone who has hosted and given us so much manaaki (care) over this time.

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Small, sustained changes. Big impact.

March 30, 2023

He iti te mokoroa, nāna i kati te kahikatea

The mokoroa (grub) may be small, but it cuts through the Kahikatea

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Reconnecting for continuous service improvement

October 19, 2022

The time to reconnect in person is nearly here. Like so many who have already registered, you will likely be aware that on Tuesday 8 November 2022 the KPI Programme will host a national benchmarking forum in Wellington.

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