Benchmarking is just one important tool in our continuous improvement kete. And benchmarking by the people, for the people, is one of the KPI Programme’s unique points of difference.
All over the world, benchmarking is used as a mechanism for driving innovation and action to implement best practices. By its very nature, benchmarking is an iterative process where practices emerge over time based on collective experience about what actions improve health outcomes.
Data-driven benchmarking can also help break down barriers to transformative change and provide critical evidence to inform practice improvements, equipping users to communicate the value of new approaches.
While good benchmarking starts with robust data collection, its full utility is realised when users know how to ask the right questions and understand the data within its context. For our mental health and addiction sector, this means keeping front of mind that all data points reflect the people we serve every day.
It can be easy to get lost in the numbers and without seeking the context of the data in front of us, we run the risk of making decisions and putting effort into initiatives that don’t achieve the desired outcomes.
As a Programme, we remain committed to humanising our national mental health and addiction data set. This is so we are best positioned to facilitate benchmarking practices that equip our sector to keep implementing ‘upstream’ solutions that are transformative for tāngata whai ora, whānau and communities.