The Key Performance Indicator (KPI) Programme is a mental health and addiction sector owned and led initiative that facilitates continuous service quality improvement across all DHBs and their NGO partners through collective data analysis and benchmarking, learning and problem solving.
Since 2007, the Programme has built a knowledge base which provides a platform from which the Government and services across Aotearoa can monitor changes to the mental health and addiction system both locally and nationally, in alignment with Government policies and priorities.
National coordination of the KPI Programme is delivered through a contracted service provider known as the ‘Programme host’. The host is funded via a ‘top slice’ model by all 20 DHBs to lead and facilitate the Programme’s operational activity.
Being sector owned and led makes the KPI Programme unique amongst programmes of its type and sustainable delivery relies on engagement which is valuable, meaningful and impactful.