Continuity of Care

This indicator explores ‘continuity of care’ as indicated through NGO engagement before, during and after acute inpatient DHB stays. It is a measure to support services to understand the quality of continuity of care between DHB and NGO mental health services so they can identify where improvement is required to contribute to better wellbeing outcomes for tāngata whai ora who access acute inpatient DHB services.

In response to feedback from tāngata whai ora that they experience inconsistencies in connected care, the ‘continuity of care’ indicator serves as an initial marker for use by DHBs and NGOs to inspire reflection and learning about how they can keep improving the way they work together.

Data available through December 2022, sourced from the 26 January 2023 refresh of the PRIMHD DataMart.

Please note:

• Waikato DHB data is incomplete after November 2021
• Bay of Plenty DHB has low volumes for contact from Oct 2021
• Tairāwhiti DHB has no referral ends for inpatient from March 2022