Updates that provide quarter two (October to December 2024) information to KPI indicator dashboards will be temporarily delayed while we work through issues with the extract provided. We apologise for any inconvenience this may cause. If you have any quesitons please contact us at info@mhakpi.health.nz, Ngā mihi, the KPI Programme team.

Te Kete Tikanga Māori – Māori Cultural Kit

Te Taurapa Tūhono New Zealand Trade and Enterprise have produced Te Kete Tikanga Māori – Māori Cultural Kit.  With a guide to Tikanga (process), Karakia, and Waiata Click here to […]

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Policy: Vaping for Tāngata whai ora at Te Whetu Tawera – Te Toka Tumai Auckland

Policy example shared by Te Toka Tumai Auckland used in Te Whetu Tawera adult acute inpatient unit. Click here to view the policy document […]

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How can a mental health workforce pressured by workplace demands be supported to engage in Continuous Quality Improvement (CQI) in mental health services across Aotearoa New Zealand?

Sharon Logan Clinical Improvement Coordinator at Te Whatu Ora Waitematā shares her insights from her Masters thesis about how a workforce under pressure can be supported to engage in Quality […]

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28-day readmission rates. Key performance indicator literature review – February 2023

Readmission to inpatient mental health services is indicative of unmet need. Readmission is more likely to happen in the first 4 weeks after discharge. Understanding the factors that increase people’s […]

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Whānau engagement in mental health and addiction services. Key performance indicator literature review – November 2022

Whānau engagement can improve people’s mental health and addiction service experiences and outcomes (Government Inquiry into Mental Health and Addiction, 2018). Whānau includes people’s family, friends, and others in their […]

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7-day follow-up: Transitioning from inpatient to community services. Key performance indicator literature review – November 2022

The first week and month following people’s discharge from inpatient mental health services is a particularly vulnerable time. It is essential inpatient and community services ensure people are well-supported during […]

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Wait time measures for mental health and addiction services. Key performance indicator literature review – November 2022

Long wait times are a barrier to accessing mental health and addiction services. Timely access to mental health and addiction support is important for all tāngata whai ora (people seeking […]

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Seclusion data indicators. Key performance indicator literature review – November 2022

The need to reduce and subsequently eliminate the use of seclusion is a priority for inpatient mental health services in Aotearoa New Zealand (Ministry of Health, 2021). The use of […]

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Special Event: Exploring Integrated Care Coordination between specialist Mental Health Adult Services West at Te Whatu Ora Waitematā and The Walsh Trust

Sharon Logan (clinical improvement coordinator) Nora Whelan, (clinical nurse specialist Te Whatu Ora Waitematā) and Junior Tia, (former service manager at Walsh Trust) discuss the integrated care coordination project (ICCP) […]

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Change management. ADKAR Change Management Model

The word ‘ADKAR’ is an acronym for the five outcomes an individual needs to achieve for a change to be successful: Awareness, Desire, Knowledge, Ability and Reinforcement. The model was […]

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Cultural competency. Let’s get real – Working with Māori e-learning

The Let’s get real Working with Māori online learning modules assist workers to increase their understanding of working effectively with Māori tāngata whai ora and whānau to improve health outcomes. […]

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Improvement science. Quality improvement tools and methodologies (HQSC)

The Health Quality and Safety Commission’s (HQSC) mental health and addiction quality improvement programme uses a range of recognised methodologies and tools working with teams to bring about improvement. Click […]

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