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KPI Programme Benchmarking Breakout: Improving workforce cultural competency using Let’s get real

11 November 2021 @ 9:30 am - 10:30 am

Topic: Improving workforce cultural competency using Let’s get real

The ability to measure and understand mental health and addiction workforce cultural competency has increasingly become a critical need identified by KPI Programme participants.

Cultural competence means people have an awareness of cultural diversity, combined with the ability to work effectively and respectfully when supporting people from different cultural backgrounds to them. Cultural competency is also an enabler for addressing inequities in our health system.

Workforce values, attitudes and skills are cornerstones for cultural competency; however, services often note a lack of access to tools for measuring and supporting professional development in this space.

Let’s get real is a framework that describes the values, attitudes, knowledge and skills required for working effectively with people and whānau experiencing mental health and addiction needs. Developed by the Ministry of Health in 2008 and refreshed by Te Pou in 2018 following extensive sector consultation, the framework provides tools for all health care services, regardless of context, organisation, role, or profession to help assess and grow workforce competency.

In this benchmarking breakout, participants will be able to engage with Trish Gledhill, Let’s get real Programme Lead and discover the tools available for measuring and supporting the growth of workforce cultural competence specific to working with Māori and working with whānau.

To register for this event, please click here.


11 November 2021
9:30 am - 10:30 am




KPI Programme