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KPI Programme Benchmarking Breakout: Communication. The importance of getting it right in collaborative improvement projects.
30 June 2022 @ 9:30 am - 10:30 am
Topic: Communication. The importance of getting it right in collaborative improvement projects.
In this benchmarking breakout, members of Yellow Brick Road, Real and ICAMHS at Nelson Marlborough DHB talk about how they are working together to support rangatahi and their whānau on wait lists. The first in a series of breakout sessions, the group will explore communication and what they have learned about getting it right when embarking on a collaborative quality improvement project.
Gain insights from the group about the steps they took to set up the collaborative project, the barriers they have encountered on their journey so far and what they have learned from these to sustain momentum together.
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What is a benchmarking breakout?
The purpose of benchmarking breakouts is for attendees to connect around topical sector issues and use the data dashboard indicators to explore and ask questions about what the current data is saying to uncover insights and learnings that inform continuous service improvement initiatives.
Who can attend a benchmarking breakout?
Benchmarking breakouts are open to anyone from across Aotearoa delivering mental health and addiction services, whānau and people who use services with a passion for realising the full utility of benchmarking to drive continuous improvement and the equity of health outcomes for tāngata whai ora, whānau and communities.