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Benchmarking Breakout: Identifying areas for service improvement using the whānau engagement indicator
24 November 2022 @ 9:30 am - 10:30 am
Join us as we use the whānau engagement indicator to uncover insights and identify areas for service improvement. We will discuss trends and patterns that have been observed and what this means for service users and the mental health system .
To get the full utility of this session, we recommend having a look at this indicator and its dashboards before the session to see if there are any interesting trends that you would like to discuss. Click here to view the dashboard.
What is a benchmarking breakout?
The purpose of benchmarking breakouts is for attendees to connect around topical sector issues and use the data dashboard indicators to explore and ask questions about what the current data is saying to uncover insights and learnings that inform continuous service improvement initiatives.
Who can attend a benchmarking breakout?
Benchmarking breakouts are open to anyone from across Aotearoa delivering mental health and addiction services, family, whānau and people who use services with a passion for realising the full utility of benchmarking to drive continuous improvement and the equity of health outcomes for tāngata whai ora, whānau and communities.