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Benchmarking Breakout: Identifying areas for service improvement using the Wait times indicator

May 16 @ 9:30 am - 10:30 am

Join us as we use the wait times dashboards to uncover insights and identify areas for service improvement.

Using the indicator data dashboards, we will ask questions about what the current data is telling us and explore any trends or patterns.  We encourage participants to share service improvement stories about actions they are taking to improve the experience for people who use mental health services.

To get the most out of the hour, we recommend looking at this indicator and its dashboards before the session to see if there are any interesting trends you would like to discuss. Click here to view the Wait time dashboards.

If this sounds like something you may be interested in, click here to register. 

All benchmarking breakouts are run in a wānanga style. They are informal spaces where our workforce can ask questions and contribute safely with peers. Please feel free to bring questions and share challenges you may be experiencing in your service. Please note benchmarking breakouts are not recorded.




May 16
9:30 am - 10:30 am




KPI Programme