Benchmarking Breakout: Identifying areas for service improvement using the Wait times indicator

Join the KPI Programme team to explore the Programme’s Wait times indicator dashboards.

Using the indicator dashboards, we will ask questions about what the current data is telling us and explore any trends or patterns.  We encourage participants to share service improvement stories about actions they are taking to improve the experience for people who use mental health services.

To get the most out of the hour, we recommend looking at this indicator and its dashboards before the session to see if there are any interesting trends you would like to discuss. Click here to view the Wait times indicator dashboards.

If there is time, we may also explore the new Wait times National target summary dashboard.

Click here to register for this breakout. 

All benchmarking breakouts are run in a wānanga style. They are informal spaces where our workforce can ask questions and contribute safely with peers. Please feel free to bring questions and share challenges you may be experiencing in your service. Please note benchmarking breakouts are not recorded.