Join Te Pou Learning and Development Project Lead Jacqui Hampton to discuss the refreshed Reflective Practice e learning. Discuss the importance of maintaining a reflective practice, what it is and what it isn't, and better understand the models and contracting required as both a provider of and recipient of a reflective practice. This session will

Join the KPI Programme team to explore the Programme's Wait times indicator dashboards. Using the indicator dashboards, we will ask questions about what the current data is telling us and explore any trends or patterns.  We encourage participants to share service improvement stories about actions they are taking to improve the experience for people who