“The objective is not to be a leader or a follower, but a guide. A good guide doesn’t stop at helping people change their beliefs or behaviours. Our work isn’t done until we’ve helped them accomplish their goals.” – Adam Grant, Think Again
Excitement is building as we round the corner to our November 2020 KPI Programme forums next week. It’s been a full couple of months with the Programme stream leads and Programme team meeting fortnightly to plan data-rich sessions dedicated to leveraging our KPIs to share learning insights and inspire action.
“I knew data would be important for generating insights and measuring progress, but I didn’t anticipate it would be centrepiece of many upstream efforts.” – Dan Heath, Upstream
Continuous improvement is one of the cornerstones of the KPI Programme. It is the practice of continuously re-examining and improving the way we deliver mental health and addiction services across Aotearoa to achieve better outcomes for tāngata whai ora, whānau and communities.
“Don’t underestimate the willingness of people if you give them a sense of purpose (or if they know ‘why’), … the extraordinary lengths they will go to, to support the Kaupapa. Together they can achieve amazing things.”
Engagement. It’s a common term, however, effective engagement is often nuanced by our individual contexts and the experiences that have shaped who we are, what we value and how we do what we do.
Last Thursday, the KPI Programme delivered its first-ever virtual Zoom forum. More than 70 people beamed in from across New Zealand to share their service experiences during the COVID-19 alert levels and discuss their data insights over this time.
This week our Aotearoa ‘team of 5 million’ achieved an incredible milestone – together we eliminated COVID-19. It is a story of persistence in the face of adversity and provides an exemplary example of how united focus and collective action can solve a complex problem.
A new monthly newsletter for the Mental Health and Addictions Key Performance Indicator (KPI) Programme designed to keep you informed and connected.